Our more than six decades of providing solid business process outsourcing solutions has garnered us a reputation as the go-to resource our clients rely upon for consistency, transparency and flexibility. While other BPOs specialize in one or two verticals, we bring our best practice sharing and expertise to our clients across varying industries, including:
GC Services Proudly Serving the
Supermarkets & Grocery Industry
This vital industry sector touches the lives of nearly all consumers by providing basic life necessities. Our support of this industry has evolved over the years from providing basic customer support on product inquiries and loyalty programs to where we now provide pharmacy line support for prescription refills, store management technical support, and technology troubleshooting and employee/applicant assistance.
- Customer care
- Digital troubleshooting
- In-store experience
- Product information
- Recall assistance
- Online ordering
- Escalation
- Rewards program
- Chat
- Storewide procedure specialists
- Help desk
- Employee online support and technical assistance