Chief Information Officer
Marsha brings over 25 years of experience providing innovative and cost-effective technology solutions to her business partners. Marsha has held IT leadership roles with industry-leading BPOs for the past 16 years. As CIO, she led the ground-up build of an end-to-end technology stack for a 15,000-agent BPO start-up, completed in a record 12 months. She has expertise with agile, cloud-based solutions that enable the business to grow quickly. She led the IT side of numerous merger and acquisition transactions. She has built contact center IP solutions with large companies like SalesForce and Cisco.
Marsha lives in Colorado with her husband, Keith, and two dogs. In her spare time, she rides horses, does mountain activities, travels when time allows, and dabbles in photography.