Get to know us
GC Services is here to serve you with all of your business process outsourcing needs!
We are one of the industry’s largest privately owned business process outsourcing (BPO) solutions providers in the United States with over 7,500 employees staffed throughout 30 geo-diverse contact center locations. We specialize in providing tailor-made strategies to solve our clients’ immediate needs.
Our solutions are trusted every day by hundreds of clients in a diverse range of industries, which allows us the unique advantage of bringing our business expertise, innovative ideas and best practices to our clients’ programs of varying scopes.
All the tools you’ll need
Our Services
We take the time to get to know our clients, so that we can effectively unite their business objectives with intelligent business process solutions. That means that all of our clients can enjoy the benefits of a project that has been tailored to their exact needs
Customer Care Solutions
GC Services provides support for all call types from the routine basic inquiry to the more complex related inquiries, and are experienced in managing large projects and meeting our clients’ deadlines of varying scope. We leverage experience garnered from supporting dozens of industries, and use it toward the management and support of each project.
Accounts Receivable Management Solutions
We support all debt types from origin to charge off and every debt type in between in order to assist our clients in resolving delinquent debt in a firm, yet fair and friendly approach.
Back Office Solutions
We provide a wide variety of back office solutions, including custom correspondence processing, welcome calls, forms processing, enrollments/cancellations, return mail processing, fax, chat, SMS, and social media.
Customer Service Solutions
Our commitment to providing the highest quality service to our clients and their customers makes us what we are today – the premier provider of strategic contact center solutions. Excellent customer service is a fundamental part of our company culture, and is reflected in our mission, reputation, and standards of excellence, but it also underscores the value we provide.
Get In Touch
HEADQUARTERS
6330 Gulfton Street, Houston, TX 77081